Statue Of Unity

Privacy Statement

This Privacy Statement discloses the privacy practices for Sardar Vallabhbhai Patel Rashtriya Ekta Trust (“SVPRET”). ("SVPRET", "We" or "Us") and how it treats the information that SVPRET collects and receives, including information related to your past use of SVPRET donation. This policy does not apply to the practices of companies that SVPRET does not own or control or to people that SVPRET does not employ or manage.

  1. 1. The information collected by SVPRET.
  2. 2. How information collected by SVPRET is used.
  3. 3. Correction/Updating Personal Information
  4. 4. Linking to Third Party Websites
  5. 5. Users Must Keep Their Passwords Private
  6. 6. Changes to Our Privacy Statement
  7. 7. Final Statement


1. Information Collected by SVPRET

We will not knowingly use information collected on this website to others in ways different from what is disclosed in this statement. SVPRET collects information from our users at several different points on our website. 

For purposes of this Privacy Statement, "Personally Identifiable Information" refers to information that can directly identify an individual; for example, such information may include an individual's name, mailing address, phone number or email address.

1.1 Information that Is Automatically Collected

We use IP addresses, with the help of a business partner, to analyze trends, administer the website, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

1.2 Information that Is Collected by Cookies

A cookie is a piece of data stored on a user's hard drive containing information about that user. If a user rejects the cookie, they may still use our website. The only drawback to this is that the user will be limited in some areas of our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website.

1.3 Information that Is Actively Submitted to SVPRET

To donate online a user must provide contact information (such as name and address) and financial information (such as a credit card number and its expiration date). This information is used for providing acknowledgment purposes, with the help of our service provider (the bank which is providing us the payment gateway facilities), and to fill users' request. If we have trouble processing a request, this contact information is used to get in touch with the user.

1.4 Third Party Advertisers on SVPRET's Website

Presently, we do not provide any third party advertisement on our website. No third party interference is yet allowed and hence there is no question of collecting any information from third party from our website. In future, if we allow advertisement on this website with authorized permission, we will decide on the collection of private information by third party or use of cookies by third party. The necessary information will be mentioned in this place.

1.5 Information SVPRET Obtains from Third Parties

Presently website is not collecting user information from third party. Only in case of Payment Gateway, the bank (who so ever provides the payment gateway services for online transaction) collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card, Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is must for online transaction. This information is collected by payment gateway service provider and this information along with your contact information are stored with payment gateway service provider. SVPRET stores only your contact information and amount you donate or pay for donation. 

The critical information like credit or debit card number, its expiry date, card holder´s name, bank name are not at all stored with SVPRET website, infact it is stored with the payment gateway services providers. The payment gateway service provider sends the transaction number to SVPRET website on completion of payment procedure along with status of transaction (like success, cancel or Failure). 

As SVPRET is not at all collecting credit or debit card details there is no question of storing it to the server of SVPRET and using it for any purpose. This critical information is solely stored with payment gateway service provider. They also never use your card details with any third party except the bank from where they need to deduct sanctioned amount by you.

a. On Successful transaction of payment

In case of successful transaction of payment for donation the user will inform accordingly. The details will also inform via email (if proper email address provided at the time of payment). The amount will be deducted from user's respective bank and credited in the account of SVPRET account. The user will get necessary entry in their passbook or bank statement directly from their bank. If payment is for donation, user will get income tax exemption certificate (in India only). The acknowledgment will be provided in the form of donation slip (online) and user has to get it printed. The exemption from income tax is only granted in case of donation made to SVPRET and is not refundable on any condition.

b. On Cancel of transaction of payment

If user cancels the transaction in middle of the process, the details are stored in the database and transaction of record generated mentioning that user has interfered in middle of transaction and cancels the transaction. In case of cancellation of transaction, it is possible that server might have already completed transaction and user may get the report of transaction late. In that case: If transaction is for donation cancel of order is not possible if transition is for donation than user has to enter cancellation of donation procedure. If donation is already processed (donation is already credited in the trust´s A/c) then cancellation is not possible. 

“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.

c. Failure of payment transaction

In case if the transaction is failed, appropriate message or error code will be displayed, the donor will have to take necessary action to reprocess the transaction.

2. How Information Collected by SVPRET Is Used

Demographic Information: We will share aggregated demographic information with our partners. The aggregated demographic information is linked to any Personally Identifiable Information that can identify any individual person.
Communicating with Our Users: We use Personally Identifiable Information (such as your name, telephone number or email address) to communicate with our users when they have questions, concerns or comments about their accounts or the services that we provide. If you contact us, we may or may not delete your emails or voicemails to us. 

Information Shared With Third Parties. We do not share your information with third party except payment transaction to payment gateway service providers.
Information used by credit card processing company to bill users for donation performed: These companies do not use Personally Identifiable Information for any use other than credit card processing; however, we will not be responsible or liable for use of the information required by credit card companies in contravention of their policies, contractual obligations or general good business procedures. 

Share your Personally Identifiable Information with other entities that are owned by SVPRET, that own SVPRET, or have some sort of corporate ownership relationship with SVPRET. 

Addressing Legal Issues: Further, we provide Personally Identifiable Information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. Further, we believe it is necessary to share Personally Identifiable Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SVPRET's terms of use, or as otherwise required by law.

3. Correction/Updating Personal Information

Users must provide accurate and correct contact information (name, postal address, e-mail address, phone number) etc. On providing wrong information if we are unable to process your request, then we are not at all responsible for the act. We provide services and product only if you provide the correct information. Due to wrong information product may not reach to your destination in time or sometime not reach at all. In that case, SVPRET is not responsible and have no legal rights to provide required services or refund your amount.

4. Linking to Third Party Websites

This website contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the Privacy Statements of each and every website that collects Personally Identifiable Information. This Privacy Statement applies solely to information collected by this website.

5. Users Must Keep Their Passwords Private

Users are required to keep their account passwords confidential and do not share this information with others. If you choose to reveal or share your password, we are unable to guarantee the security of your password.

6. Changes to Our Privacy Statement

This Privacy Statement may change, and use of information that we gather now is subject to the Privacy Statement that is in effect as of the time of use. You are responsible for periodically checking our Privacy Statement. If we make minor changes to this Privacy Statement, the changes will be immediately effective upon posting the revised Privacy Statement to the website.

7. Final Statement

SVPRET will use your information in accordance with the Privacy Statement that is currently in effect.


Contact Us

Member Secretary
Sardar Vallabhbhai Patel Rashtriya Ekta Trust (SVPRET)
1st Floor, Block No 12,
New Sachivalaya Complex,
Gandhinagar (Gujarat),
Pin Code: 382010
Phone: +91-79-23252338 / 23252356



© 2017 All rights reserved.

Last updated: 16 Mar 2018